27th October 2023

At your workplace, a new protocol is implemented for clerking patients.

At your workplace, a new protocol is implemented for clerking patients. You feel the old clerking system was better, and the new one has multiple issues. However, you start to use the new protocol out of fear of getting in trouble with your consultant. What variety of social influence would Herbert Kelman describe this as?

Select the SINGLE most appropriate option from the list below. Select ONE option only.