2nd November 2021

You are a GP partner. A member of the reception team approaches you regarding a patient who has a reputation for being hostile and abusive to the staff at the practice

You are a GP partner. A member of the reception team approaches you regarding a patient who has a reputation for being hostile and abusive to the staff at the practice. Several incidents have been documented, and the latest one left a junior member of the reception team in tears. The patient has also issued several complaints about the practice and its staff, none of which have been found credible. The reception team are requesting that the patient be asked to leave the practice.

Which of the following is NOT a suitable reason for the professional relationship with the patient to be ended?   

Select the SINGLE most appropriate option from the list below. Select ONE option only.