8th February 2022

You are a registrar working in general practice, and conduct a telephone appointment with a patient new to the practice

You are a registrar working in general practice, and conduct a telephone appointment with a patient new to the practice. They are requesting a prescription for the drug amitriptyline to help with their restless legs syndrome – they had previously been treated with this, several years ago. You clarify their current prescribed medications, and when confirming their drug history the patient also tells you they are taking a “herbal remedy” – but when asked to clarify they do not want to disclose the name of the medicine.

Which of the following is the most appropriate course of action?

Select the SINGLE most appropriate option from the list below. Select ONE option only.