29th September 2021

You are working as a registrar in A&E. A local newspaper journalist calls you

You are working as a registrar in A&E. A local newspaper journalist calls you on your personal mobile number, informing you that a member of the public has contacted them wanting to “go public” with a complaint about your management of them on a recent attendance to A&E. They tell you the patient’s name – you remember the case, and feel confident you made no errors in your care.

Which of the following would be the best course of action?

Select the SINGLE most appropriate option from the list below. Select ONE option only.